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Take note that you might have two (2) versions or Cricket scoring available.
If your scoreboard is just showing the wickets/runs & overs. Then your scoreboard might be set to display Simple Cricket, not PlayHQ.
If this is the case, and, you want to display full stats with PlayHQ then follow this process.
1. Log in with your specific PlayHQ codes. Example:
BCCPHQ
BCCPHQ
BCC897
2. Go down to the bottom of the page & select "PlayHQ scoreboard" and press [Send]
You scoreboard will display a note that you are about to change sports.
3. REPEAT the above process (select "PlayHQ scoreboard" and press [Send]) again.
4. You should now witness Simple-Cricket closing and PlayHQ opening.
This might take 10-20 seconds.
5. Once you start scoring on your PlayHQ scoring device you should see the player data flow.
NOTE: if you have done this after play has started your system might need a few overs to update.
Call 03 9708 2992 if you need help
(don't forget that Solid are here for you on weekends)
Please leave a voice-message if our lines are busy.
Don't post your scoreboard logins publicly.
IF your codes are compromised - turn your scoreboard OFF & contact Solid for resetting.